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Product area: <product or workflow>Issue: <short description>Dashboard URL: <absolute-time-range URL>Cluster/namespace/workload: <cluster>/<namespace>/<workload>Time range: <start> to <end> <timezone>Impact: <none, slow, failed, blocked, degraded>Expected: <what should have happened>Observed: <what happened instead>Recent changes: <deploy, scale, model, batch, data, config>
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There are no API keys, and service-account tokens are refused (Business returns 401, Platform returns 403).","Platform takes the organization as the query parameter businessOrgId on most cluster routes, but as organizationId on /clusters/{clusterId}/ssh-access and /clusters/{clusterId}/kubeconfig.","The Business API uses snake_case. The Platform API uses camelCase, except /ssh-access and /machines, which use snake_case.","Business write requests need Idempotency-Key and Audit-Reason headers.","Storage capacity can grow but cannot shrink, including disk and PVC resizing. Each purchase adds capacity.","A cluster's storage can be Ceph, WEKA, or both, or NFS on its own. The Ceph quota, the purchased bytes, and Slurm's default 100 GiB shared-volume request are three different quantities.","Organization permissions cover every cluster the organization owns. A Kubernetes resource grant shares one cluster or namespace, possibly with someone outside the organization, and lets them read that cluster and fetch its kubeconfig. A grant does not give Slurm SSH, Slurm configuration, or organization storage inventory access. Slurm SSH requires organization membership and clusters.ssh.","The SSH login name is \u003ccluster-id>.\u003cusername>. The gateway supports shells, commands, SFTP (including modern scp), and forwarding to loopback ports on the login node. Legacy scp and rsync need their programs on the login node. Remote forwarding and non-loopback destinations are refused.","Use POST /me/ssh-keys for personal key registration. POST /organizations/{orgID}/ssh-keys is a deprecated alias and requires no membership. Read the preferred shell from GET /me as user.login_shell; update it with PUT /me/login-preferences.","GET /clusters/{clusterId}/ssh-access returns 200 with ready and reason, even when access is not ready. ready: true does not mean compute nodes or Slurm accounting are ready. To confirm a key or shell change reached a cluster, require observation_current: true and compare ssh_key_set_generation with generation from GET /me/ssh-keys, and shell with user.login_shell from GET /me.","Adding or removing a login account restarts the cluster's login nodes, Slurm controller, and accounting service, then its compute nodes one at a time; jobs running on a restarting node end. An account is added or removed when a person with an active key gains or loses SSH access, or a person with SSH access registers their first key or revokes their last. 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